Faster Delivery ...

Your jobs will be delivered on time, because we put our money where our mouth is...

Our couriers are the only couriers with a financial incentive to deliver your job on time. Prices for ASAP and standard jobs are reduced automatically by our system if we don’t manage to achieve delivery within your requested timeframe. There is no additional charge* for extra items, deliveries weighing up to and including 30kg, or for dangerous goods. With delivery speed measured from the time you book until the time we deliver, we ensure that your items get there urgently.

*Account holders only, not available on cash or credit card jobs.

Faster Pickups ...

Your jobs will be collected quickly because of our pick-up targets...

We have defined pick-up targets and measure our performance against these targets, resulting in faster collection and delivery times. Defined pick-up times means you don’t have to worry about having an item sitting on your desk for long periods.

Smarter technology ...

A website booking system that saves you time, puts you in control and saves you money...

You will be amazed how quick and easy it is to book and track your deliveries on our website. With a personalised login you can customise our website to simplify all of your courier bookings. You will also receive a rebate for every online booking.

Faster personal service ...

Our friendly team will answer your call and your questions quickly...

When you phone Urgent Couriers you can expect your call to be answered within three rings by one of our Auckland based customer service team members who will provide you with professional assistance to your query in a helpful and timely manner.

Faster and smarter proof of delivery ...

View the receiver’s name and signature seconds after delivery...

You can view online the receiver’s name and signature on every Auckland delivery we make within seconds of the delivery being made. You can even have the delivery confirmation sent to you via email or text. So, no matter where you are, we can keep you informed.

Greener - carbon neutral ...

Urgent Couriers is the first carboNZero certified courier service in New Zealand...

When you choose us you can be assured that you are using the courier company with the lowest impact on the environment. We are New Zealand’s first carbon neutral courier service and more than 60% of our drivers use low emission vehicles.

Click here to find out more on our sustainability page

The courier company with a social conscience ...

Supporting worthy community organisations is an intrinsic part of our company culture...

We leverage our courier expertise to support charities with subsidised deliveries. We partner with the Auckland City Mission to help raise support for their winter and Christmas appeals.

Read more about our social commitment by clicking here.

Faster and smarter communication sets realistic delivery expectations ...

You get accurate delivery estimates and updates...

At the time you book a job we will inform you of the likely delivery time, including if your requested delivery time is marginal or not achievable due to the distance, traffic or demand for our services. This gives you a realistic delivery expectation to pass on to the receiver.

You will be immediately informed of any delays via email or text message.

Smarter Accounts ...

We provide easy to reconcile invoices...

Our invoices allow your accounts people to record references against your deliveries and then subtotal these to make reconciliation even quicker and easier. All of this functionality is available to you online and downloadable as a spreadsheet.

Smarter - experience and credibility ...

You can trust us with your sensitive deliveries...

We are the most experienced and largest privately owned point-to-point courier company in New Zealand with over 20 years in the courier business. With Urgent Couriers it’s possible to deal with the owner and not just a short-term manager. The average tenure of our management team is more than 10 years.
Phone: +64 9 307 3555
Contact us